Privacy policy.

At Culture Cardiff, we are committed to protecting the privacy and personal information of our website visitors, subscribers, and users. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you interact with our website or utilize our services. By accessing our website or providing your personal information, you consent to the practices described in this Privacy Policy.

Information We Collect:

1.1 Personal Information: When you subscribe to our newsletter, fill out forms on our website, or engage with our services, we may collect personal information such as your name, email address, and contact details. We only collect personal information that is voluntarily provided by you.

1.2 Non-Personal Information: We may also collect non-personal information, such as your browser type, IP address, device information, and website usage statistics. This information helps us improve our website, analyze trends, and enhance user experience.

Use of Information:

2.1 Personalization: We use the information collected to personalize your experience and deliver relevant content, promotions, and updates based on your interests and preferences.

2.2 Communication: We may use your contact information to communicate with you, respond to your inquiries, provide customer support, and send important updates and notifications related to our services.

2.3 Analytics and Insights: Non-personal information collected helps us analyze website traffic, track user engagement, and improve our website's functionality and performance.

2.4 Legal Compliance: We may use and disclose your personal information as required by law, to protect our rights and safety, or to comply with legal processes.

Data Storage and Security:

3.1 Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

3.2 Security Measures: We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction. However, please note that no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure.

Third-Party Disclosure:

4.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, delivering our services, or conducting business activities. These service providers are bound by confidentiality agreements and are only permitted to use your information for the specific purposes outlined by us.

4.2 Legal Obligations: We may disclose your personal information in response to legal requests, court orders, or to comply with applicable laws and regulations.

Links to Third-Party Websites:

Our website may contain links to third-party websites, plugins, or services that are not operated or controlled by Culture Cardiff. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their respective privacy policies before providing any personal information.

Your Rights and Choices:

6.1 Access and Correction: You have the right to access, update, or correct your personal information. You may do so by contacting us using the information provided in this Privacy Policy.

6.2 Opt-Out: You have the option to unsubscribe from our newsletters and marketing communications at any time by following the instructions provided in the email or by contacting us.

Children's Privacy:

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or store personal information from children without parental consent. If you believe that we may have inadvertently collected personal information from a child, please contact us immediately, and we will take appropriate measures to remove the information from our records.

Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page and will become effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the following information:

Email: Ivan@culturecardiff.co.uk

We are dedicated to addressing your inquiries and resolving any privacy-related concerns in a timely and transparent manner.

By using our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein. We value your privacy and are committed to maintaining the highest standards of data protection.

Last Updated: 30/05/2023

Please note that this Privacy Policy is a general statement of our practices, and specific provisions may vary depending on applicable local laws and regulations.